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Emergency Room Use Affected by Primary Care

 

Patient-Center Medical Home Pilot Project Find 29% Less Emergency Room/UCC Visits

A Group Health Cooperative Patient-Centered Medical Home pilot project breaks even on its primary care staffing investment through reduced downstream utilization costs. When compared to controls:

  • Emergency room/urgent care visits were 29 percent less and inpatient hospital stays for patients with conditions including diabetes, chronic obstructive pulmonary disease, congestive heart failure, and asthma were 11 percent less.
  • Improved indicators of quality of care. Overall improvements were 1.6 times greater across 22 measures than in controls. In seven out of 22 measures, the proportion of people meeting their target went up by more than 5 percent over one year. One example is cholesterol management (LDL less than 100mg/dl) for people with heart disease.
  • Enhanced patients’ experience, including better bonding between patients and their physicians and care teams as well as better care coordination.
  • Improved care teams’ work satisfaction and reduced their emotional burnout.

Source: Company Release, June 18, 2009. http://www.ghc.org/news/news.jhtml?reposid=/common/news/news/20090618-medicalhome.html

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July 1, 2009 - Posted by | Creative disruption, Economics of Health care, Health care delivery | , , ,

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