Ilovebenefits’s Blog

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Health Care Delivery

Editor’s note: Creative disruption is the key to efficient health care delivery. Customers (patients of health care services) are effectively telling the delivery system about their needs for  better health care delivery systems. Voice of the customer can be a powerful tool in health care reform.

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911 system becoming stopgap measure for primary care
The nation’s 911 emergency system is being used as a stopgap primary care source for people, some who call several times each day for ailments such as headaches or toothaches, experts say. Some experts recommend more public education, and some areas are testing a “nurse triage” system to evaluate 911 calls. CNNMoney.com/Fortune

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August 30, 2009 - Posted by | Creative disruption, Health care delivery, healthcare | , ,

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