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Health Care: Lean Six Sigma and the Joint Commission

Joint Commission calls for zero-defect approach in health care
The Joint Commission says health care facilities should implement a zero-defect approach, used in other high-risk industries, to reduce and prevent medical errors. The commission’s latest sentinel-event alert said there are 14 steps health care leaders should take, including establishing a safety culture and communication policies for disciplinary action and patient involvement. Modern Healthcare (free registration) (8/27)

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August 30, 2009 - Posted by | healthcare, quality | , ,

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